Support, Maintenance & Upgrades - Standing behind our systems
The support, maintenance and upgrades module is EMPRISE’s commitment to its clients and the solutions it provides. These services are highly customizable and can be tailored to the customer’s and/or system’s requirements. Examples include:
- Daily remote support and monitoring via a highly secure virtual private network (VPN) connection between Emprise’s offices and the client’s site.
- Scheduled periodic on-site visits by one of EMPRISE’s engineers to inspect the system’s health status and to plan for essential maintenance and/or upgrades to be carried out at a convenient time, if needed
- On an ad-hoc basis when you need us.
- A combination of two or more of the above.
Every system built by Emprise is accompanied by an optional support & maintenance package.
Why is aftercare important?
IT networks form the back-bone of all successful operations. Be it the offices of a remote construction site or the centrally located headquarters of an international company everyone relies on a sound, smoothly and continuously operating network to support their activities. This is why EMPRISE encourages its clients to ensure the health of their IT systems with regular checks, while daily monitoring is advised in cases where the loss of revenue or cost due to a malfunctioning system is prohibitively high.
If you would like to discuss with us your particular requirements and to obtain our quotation, please, use the » Contacts section to get in touch. We will be happy to hear from you.
